What is your refund policy?

We offer refunds according to our official refund policy. If the plugin does not work as described and our support team is unable to resolve the issue, you may request a refund within the eligible period.Read full details: https://www.ecomplugins.com/refund-policy

How can I install the plugin?

You can install our Magento 2 extensions in two ways: Via Composer: Use the Composer command provided in your account or documentation to install the plugin directly into your Magento store. Direct Download (Manual Upload): Download the extension files from your account, upload them to your Magento root directory, run upgrade commands, and clear the cache. Step-by-step guide: https://www.ecomplugins.com/blog/how-to-install-magento2-extension/

Is the plugin a one-time purchase or subscription based?

Yes, all our plugins are available for a one-time purchase.After 1 year, if you want access to updates, upgrades, or new versions, you will need to renew support and updates for $99 per year.Your plugin will continue to work even without renewal—you just won’t receive updates.

Do your UPS / FedEx / USPS shipping plugins use REST API?

Yes. All our shipping plugins for UPS, FedEx, and USPS are built using thelatest REST API versions to ensure secure, fast, and accurate communication with carrier services.

Are your UPS / FedEx / USPS plugins compatible with Magento 2.3.x and 2.4.x?

Yes, our shipping extensions are fully compatible with Magento 2.3.x and Magento 2.4.x.For best performance, we recommend using the latest Magento version or upgrading your store before installation.

Do you provide plugin customization services?

Yes, we do offer plugin customization services. Our rate is $50 per hour.To request customization, please contact us via email at support@ecomplugins.com or use our website’s contact form.

Do you provide new plugin development services for Magento or WooCommerce?

Yes, we do. If you need a custom plugin for Magento or WooCommerce, please contact us with your requirements, and our team will assist you with a tailored solution.

Do you provide Magento optimization services?

Yes, we provide complete Magento optimization services, including performance tuning, speed improvements, and server optimization. Please contact us to discuss your requirements.

Get 15% discount on order total over $500 with multiple plugins purchase with coupon "Bundle".

Shopify EchoTrak Shipping App

EchoTrak integration for real-time shipping rates based on shipping address and cart products.

Integrate EchoTrak shipping rates into your Shopify store. Calculate real-time shipping costs based on customer address and cart products. Configure residential or commercial delivery, liftgate options, carrier limits, markups, and estimated delivery dates. Assign product-level shipping classes and package types. Manage all settings easily from app page.

https://apps.shopify.com/echotrak-shipping

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