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Magento 2 UPS Ground Saver (SurePost) Shipping Extension

  • Magento 2 UPS Ground Saver (SurePost) Shipping Extension

This module calculates shipping via UPS Carriers. Shipping rates are displayed on the checkout and shopping cart pages. Rates are determined based on the seller’s warehouse address, the customer’s destination address, and the total weight of the products in the shopping cart. Please review the screenshots to better understand the module’s flow.

Compatible with Community, Commerce and Cloud Edition: 2.3.x, 2.4.x.

Current Plugin Version: 2.1.4

https://commercemarketplace.adobe.com/ecomplugins-upssurepost.html

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Screenshots

Please Note: The Magento 2 UPS Ground Saver Shipping Extension is independently developed by EcomPlugins. It is not created, endorsed, maintained, or supported by UPS. This downloadable Magento 2 extension requires a one-time purchase and connects Magento 2 or Adobe Commerce with UPS shipping services.

UPS Ground Saver was previously known as UPS SurePost. The service may still appear as UPS SurePost in older UPS accounts, API configurations, documentation, order records, and merchant workflows. This product page uses both names to help merchants who are searching for either the current UPS Ground Saver service or the former UPS SurePost service.

UPS Ground Saver is an economical residential shipping service designed primarily for lower-cost, non-urgent package delivery. Depending on the shipment and destination, final delivery may be completed by UPS or USPS.

The Magento 2 UPS Ground Saver Extension retrieves live UPS Ground Saver shipping rates and displays them on the shopping cart, checkout, and Magento Admin order creation pages. Rates are calculated using the merchant’s warehouse address, customer destination, order weight, package dimensions, residential-delivery settings, and configured UPS account rates.

Configure the warehouse origin address under Admin → Stores → Configuration → Sales → Shipping Settings. After the UPS API credentials and Ground Saver account details are configured, the extension sends package information to UPS and displays the eligible shipping rate returned for the customer’s address.

This extension provides additional control over UPS Ground Saver calculations, including minimum and maximum order weights, package-dimension limits, residential-delivery settings, product-level extra weight, fixed or percentage rate markup, free-shipping conditions, shipping-label creation, shipment tracking, and custom error handling.

Latest UPS API Integration: The extension connects Magento with UPS APIs using the credentials and services enabled for the merchant’s UPS account. Access to UPS Ground Saver is not automatically included with every UPS account. Merchants may need to contact their UPS account representative to confirm that Ground Saver service and applicable API permissions are enabled.

Why Choose the EcomPlugins UPS Ground Saver Extension?

Magento includes a standard UPS shipping integration, but it does not provide a dedicated configuration and workflow for every merchant’s UPS Ground Saver requirements. Service availability may also depend on the merchant’s UPS contract and the services returned for the configured account.

The EcomPlugins extension is designed for merchants who need greater control over UPS Ground Saver rates, package restrictions, residential shipping, product-level shipping weight, rate adjustments, shipping labels, tracking, and free-shipping rules.

It can be used by Magento stores that still refer to the service as UPS SurePost as well as stores that have transitioned to the current UPS Ground Saver name.

Default Magento UPS vs EcomPlugins Ground Saver Extension

Feature Default Magento UPS EcomPlugins Ground Saver Extension
Dedicated UPS Ground Saver configuration Depends on Magento version and UPS services returned Yes — built specifically for Ground Saver requirements
Former UPS SurePost terminology support May vary by Magento and UPS configuration Yes — supports merchant workflows using either service name
Live UPS Ground Saver rates Depends on UPS account eligibility Yes — when enabled for the connected UPS account
Shopping cart shipping estimates Yes for enabled UPS methods Yes
Checkout shipping rates Yes for enabled UPS methods Yes
Magento Admin order creation rates Available for configured UPS methods Yes
Residential-delivery configuration Basic UPS configuration Yes — designed for residential Ground Saver shipments
Residential or commercial address selection Limited Yes — configurable from Magento Admin
Minimum order weight rule Not available as a dedicated Ground Saver rule Yes
Maximum order weight rule Limited Yes
Maximum package-dimension limits Limited Yes — configurable
Hide service for over-dimension packages Limited Yes
Product-level extra shipping weight Not available as a standard UPS product attribute Yes
Include extra weight in rate calculations Not available Yes
Fixed shipping-rate markup Not available as a standard carrier option Yes
Percentage shipping-rate markup Not available as a standard carrier option Yes
Free shipping based on order subtotal Basic carrier configuration Yes
Magento cart-price-rule compatibility Basic Yes
Create UPS Ground Saver shipping labels Depends on Magento and UPS shipment configuration Yes — from Magento Admin
Tracking-number creation Basic shipment tracking support Yes — using tracking information returned for the shipment
Customer-account tracking link Basic Yes
Magento Admin tracking link Basic Yes
Print order-item information with shipment workflow Limited Yes — based on configured label and shipment workflow
Custom shipping error message Limited Yes
Dedicated Magento shipping support Community or Adobe support Yes — EcomPlugins technical support
Custom Ground Saver modifications Requires separate development Available through EcomPlugins

Magento 2 UPS Ground Saver Extension Features

  • Connect Magento 2 and Adobe Commerce with UPS Ground Saver shipping services.
  • Support merchant workflows that still use the former UPS SurePost service name.
  • Display live Ground Saver shipping rates on the Magento shopping cart page.
  • Display Ground Saver as an eligible shipping method during checkout.
  • Retrieve Ground Saver shipping rates during Magento Admin order creation.
  • Calculate rates using the merchant’s configured warehouse origin address.
  • Calculate rates using the customer’s destination address.
  • Include the Magento shopping-cart product weight in UPS rate requests.
  • Configure Residential or Commercial address settings.
  • Apply applicable residential-delivery charges returned by UPS.
  • Set a minimum order weight required to display Ground Saver.
  • Set a maximum order weight allowed for Ground Saver.
  • Configure maximum package-dimension restrictions.
  • Hide the shipping method when a package exceeds configured dimensions.
  • Add extra shipping weight at the Magento product level.
  • Include product-level extra weight in shipping-rate calculations.
  • Offer free shipping when the order subtotal reaches a configured amount.
  • Support qualifying Magento shopping-cart price rules.
  • Add a fixed handling or shipping markup to the UPS rate.
  • Add a percentage markup to the UPS rate.
  • Create eligible UPS Ground Saver shipping labels from Magento Admin.
  • Store the shipment tracking number with the Magento shipment.
  • Provide tracking links in the customer account.
  • Provide tracking information in Magento Admin.
  • Include order-item information in the configured shipment or label workflow.
  • Display a custom error message when UPS cannot return a rate.
  • Support custom Magento and Ground Saver shipping requirements.

UPS Ground Saver and UPS SurePost

UPS Ground Saver is the current name for the service previously known as UPS SurePost. Merchants may continue to see the SurePost name in older documentation, integrations, contracts, account settings, ERP systems, order records, or internal shipping procedures.

The extension is suitable for merchants searching for:

  • Magento 2 UPS Ground Saver extension
  • Magento 2 UPS SurePost extension
  • Adobe Commerce UPS Ground Saver integration
  • Magento UPS economy residential shipping
  • UPS Ground Saver checkout rates
  • UPS SurePost shipping labels
  • UPS Ground Saver shipment tracking

The displayed service name may depend on the extension version, UPS API response, UPS account configuration, and terminology used by the merchant. Contact EcomPlugins when assistance is required to change the frontend shipping-method title.

Economical Residential Shipping

UPS Ground Saver is intended primarily for economical delivery of non-urgent residential packages. It can be useful for ecommerce stores that want to provide a lower-cost alternative to standard UPS Ground when the customer does not require expedited delivery.

  • Provide a lower-cost shipping choice for eligible residential orders.
  • Display the service with other available Magento shipping methods.
  • Use rates associated with the merchant’s eligible UPS account.
  • Apply configured weight, dimension, and address restrictions.
  • Adjust the displayed shipping amount using optional markup.

UPS determines service availability, delivery coverage, transit expectations, rates, surcharges, package eligibility, and final-mile delivery handling.

Residential and Commercial Address Settings

UPS Ground Saver is primarily designed for eligible residential deliveries. The extension allows the Magento administrator to configure the address type used when building the shipping-rate request.

  • Configure the destination as Residential where appropriate.
  • Configure Commercial handling for applicable merchant workflows.
  • Request the appropriate UPS rate using the configured address type.
  • Include residential-delivery charges returned by UPS.

Merchants should verify the appropriate setting for their shipping workflow. An incorrect destination classification may affect service availability or the rate returned by UPS.

Minimum and Maximum Order Weight

The extension allows merchants to control when UPS Ground Saver appears according to the total physical weight of the shopping cart.

  • Set a minimum order weight required to show the shipping method.
  • Set a maximum order weight allowed for the shipping method.
  • Hide Ground Saver when the order does not meet the configured weight rules.
  • Apply the same shipping restrictions consistently during rate calculation.

For example, a merchant can configure Ground Saver only for lightweight orders and use another UPS service when the total shipment weight exceeds the preferred Ground Saver range.

Product-Level Extra Shipping Weight

Some products require additional packaging, protective material, inserts, or shipping supplies that increase the actual shipment weight. The extension allows the merchant to configure extra shipping weight at the product level.

  • Add extra shipping weight to selected Magento products.
  • Include packaging material weight in the UPS rate request.
  • Improve rate accuracy without changing the product’s standard catalog weight.
  • Apply the extra amount according to the ordered product quantity.

For example, a product weighing 5 lbs may require 1 lb of protective packaging. The extension can use the resulting shipping weight when requesting the Ground Saver rate.

Maximum Package Dimensions

UPS service eligibility can depend on package dimensions in addition to shipment weight. The extension allows the merchant to define maximum dimensions for packages that can use Ground Saver.

  • Configure maximum package length.
  • Configure maximum package width.
  • Configure maximum package height.
  • Prevent the shipping method from appearing for packages outside configured limits.
  • Reduce invalid or ineligible shipping-rate requests.

Actual UPS size and weight restrictions may change and can depend on the merchant’s contract and service area. The Magento settings should be configured according to the current requirements supplied by UPS.

Shipping-Rate Markup

The extension allows merchants to adjust the shipping rate returned by UPS before displaying it to the customer. This can help recover packaging, labor, warehouse-processing, or handling costs.

  • Add a fixed amount to the returned Ground Saver rate.
  • Add a percentage markup to the returned rate.
  • Apply the adjustment automatically during shipping calculation.
  • Display the final adjusted rate on the cart and checkout pages.

For example, the merchant can add a fixed $2.00 handling charge or apply a percentage adjustment to the UPS amount returned for the shipment.

Free-Shipping Options

The extension provides options for offering free Ground Saver shipping to qualifying customers and orders.

  • Offer free shipping when the order subtotal reaches a configured amount.
  • Support eligible Magento shopping-cart price rules.
  • Keep paid Ground Saver rates available for non-qualifying orders.
  • Use Ground Saver as an economical free-shipping method when appropriate.

The merchant remains responsible for the shipping charges billed by UPS even when the customer receives free shipping during Magento checkout.

UPS Ground Saver Shipping Labels

The extension can create eligible UPS Ground Saver shipping labels from Magento Admin. Label availability depends on the merchant’s UPS account, API permissions, service contract, shipment information, and extension configuration.

  • Create a Ground Saver shipment from the Magento order workflow.
  • Request an eligible shipping label through UPS.
  • Associate the label and tracking information with the Magento shipment.
  • Use the shipment identifiers returned by UPS.
  • Include configured order information in the shipping workflow.

Depending on the service arrangement and destination, shipment information may include UPS and USPS-related tracking or final-mile details. The actual tracking identifiers are determined and returned by UPS.

UPS Ground Saver Shipment Tracking

The extension stores the shipment tracking information returned during label creation and makes it available through Magento’s shipment workflow.

  • Add the returned tracking number to the Magento shipment.
  • Provide a tracking link in the customer’s account order view.
  • Display tracking information in Magento Admin.
  • Allow customers and administrators to review the shipment status.
  • Support tracking information supplied for eligible UPS Ground Saver shipments.

Tracking events, scans, estimated delivery information, final-mile handling, and delivery status are supplied by UPS or its applicable delivery partner.

Custom Shipping Error Message

UPS may be unable to return a Ground Saver rate when the service is not enabled, the destination is not eligible, package information is invalid, account credentials are incorrect, or the UPS API is temporarily unavailable.

The extension allows the merchant to configure a customer-friendly error message instead of displaying a technical API response.

  • Configure a custom frontend shipping message.
  • Avoid exposing technical UPS API errors to customers.
  • Provide instructions to select another shipping method.
  • Ask customers to contact the store when no shipping method is available.

Supported Magento Product Types

The extension can calculate shipping for common Magento product types when physical weight and shipping information are available.

  • Simple products
  • Configurable products
  • Grouped products
  • Bundle products
  • Virtual products when included in an order with physical items

The final order weight and package information depend on the product configuration, selected child products, ordered quantities, standard product weight, and configured extra shipping weight.

UPS Account and Ground Saver Eligibility

Create or use an existing UPS account. UPS Ground Saver is generally a contract-based service and may not be automatically available for every UPS account.

Before installing or configuring the extension, contact your UPS account representative and confirm:

  • UPS Ground Saver is enabled for your account.
  • Your UPS contract includes the required service and rates.
  • Your account is authorized to request Ground Saver rates.
  • Your account can create Ground Saver shipments and labels.
  • The required UPS APIs are enabled for your application.
  • Your pickup and destination locations are eligible.

EcomPlugins cannot activate Ground Saver service or negotiate shipping rates on behalf of the merchant. Account approval, service eligibility, pricing, billing, coverage, and contract terms are controlled by UPS.

UPS API Configuration

Create an application through the UPS Developer Portal and obtain the credentials required for the UPS APIs used by the extension.

Depending on the extension release and UPS configuration, the following information may be required:

  • UPS account number
  • UPS OAuth Client ID
  • UPS OAuth Client Secret
  • Warehouse origin address
  • UPS Ground Saver service eligibility
  • Residential or commercial address setting
  • Minimum and maximum order weights
  • Maximum package dimensions
  • Shipping-rate markup settings
  • Free-shipping settings
  • Custom shipping error message

The extension does not automatically create or approve a UPS account. Merchants must obtain their account, API credentials, Ground Saver permissions, and negotiated shipping rates directly from UPS.

Account and Pricing

The EcomPlugins extension is a downloadable Magento 2 product available through a one-time purchase. The extension license does not include UPS shipping charges, UPS account fees, surcharges, contract fees, or other carrier costs.

UPS generally does not charge merchants separately for standard API requests. However, all shipment costs, residential charges, fuel surcharges, service fees, adjustments, and other carrier charges are billed according to the merchant’s agreement with UPS.

Ground Saver rates shown in Magento are based on the credentials, account, contract, and shipment information submitted to UPS.

Magento and Adobe Commerce Compatibility

The extension is developed for Magento 2 and Adobe Commerce. Compatibility depends on the purchased extension release, Magento version, PHP version, installed security patches, custom checkout, third-party shipping modules, and other store customizations.

Contact EcomPlugins before purchasing when your store uses:

  • A heavily customized Magento checkout
  • Hyvä Checkout or another replacement checkout
  • A headless Magento storefront
  • A marketplace or multi-vendor module
  • A custom order-management or warehouse system
  • Third-party package-management logic
  • Another module that replaces the standard UPS carrier

Installation and Configuration Assistance

EcomPlugins can assist with:

  • Magento extension installation
  • UPS API credential configuration
  • UPS OAuth authentication troubleshooting
  • Ground Saver account and service configuration
  • Missing UPS Ground Saver rate troubleshooting
  • Residential-delivery configuration
  • Minimum and maximum weight configuration
  • Maximum package-dimension setup
  • Product-level extra shipping weight
  • Shipping-rate markup configuration
  • Free-shipping configuration
  • Ground Saver label troubleshooting
  • Shipment tracking configuration
  • Custom Magento shipping requirements

Support

For installation assistance, UPS API configuration, Ground Saver rate troubleshooting, shipping-label issues, tracking problems, or custom Magento shipping requirements, contact the EcomPlugins support team.

Email: [email protected]

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